OUR PROCESS & FEES

As part of our process, your first meeting with Henson Crisp is at our expense. The idea of this no-obligation meeting is to get to know each other.

At this stage we want to reassure you that we are the right adviser for you, but to do that we need to know what your current financial situation looks like, what your goals are, and most importantly if we can help you reach them. If you do decide you could benefit from our services and advice then our advisers will work with you to fully understand your objectives.

GETTING TO KNOW YOU

We want to know get to know you, both personally and financially. This gives your adviser the full picture. During this part of the process, we will assess your attitude to risk and capacity for loss, this helps your adviser develop a well-defined plan to help you reach your objectives.

OUR PROCESS

STEP

01

ENGAGEMENT

IDENTIFYING YOUR NEEDS

We will arrange a meeting to fully explain how our service works and identify your primary financial needs and objectives.

STEP

02

DISCOVERY

GATHER INFORMATION

Your adviser will work with you to develop your objectives into defined goals.

STEP

03

RESEARCH & ANALYSIS

ANALYSING YOUR SITUATION

Once your goals are agreed, we will work with you to complete your Personal Financial Plan.

STEP

04

YOUR PLAN

DEVELOPING YOUR ACTION PLAN

Your Personal Financial Plan will set out specific and realistic recommendations designed to achieve your stated objectives over an agreed time period.

STEP

05

IMPLEMENTATION

IMPLEMENTING YOUR PLAN

It's time to put the plan into action. Now you can relax while we take care of the rest.

STEP

06

ONGOING SERVICE

MONITORING YOUR PROGRESS

Regular reviews will take into account any changes in your personal circumstances, financial market conditions and relevant legislation.

LATEST TECHNOLOGY

As part of our process, we use the latest analytical tools and technology, including cashflow modelling.

Once your adviser has all the information, they will meet with you to present your personalised financial plan. Carefully explaining each stage, and setting out specific and realistic recommendations, your adviser will be able to give you all the information you need to achieve your goals. During this meeting you can give feedback, raise concerns or request changes to be made.

PERIODIC REVIEWS

In ongoing periodic review meetings - covered by your annual fee, you and your adviser review the progress of the plan and discuss any amendments or new requirements. We also reassess if your attitude to risk and capacity for loss has changed, and if so, we recommend rebalancing your portfolio.

OUR ADVICE FEES

• We will not charge anything until you have signed a fee agreement after the initial consultation.

• Based on the work involved, we will agree either a fixed charge or work based on an hourly rate. This will be notified to you in the fee agreement.

• Depending on the level of service you select, we will charge an annual fee to service your portfolio.

• The majority of our income comes from recurring servicing fees over the duration of the policy.

• Our business model and values are based on maintaining a long-term relationship and policies that are beneficial to you, our client.

VIEW OUR CLIENT AGREEMENT

View our case studies below to get a better understanding of our fee structure.

RETIREMENT PLANNING CASE STUDY PENSIONS ON DIVORCE CASE STUDY INHERITANCE TAX CASE STUDY

LIFE IS A JOURNEY, NOT A DESTINATION

Book your initial consultation, at our expense

GET IN TOUCH

FREQUENTLY ASKED QUESTIONS

What can I expect during my first consultation and is there a fee for this?

Your initial meeting with Henson Crisp is designed to see if we are the right fit for you, but also if we can help you reach your financial goals. As such, the initial meeting is at our expense.

In the meeting we will ask what your short-term and long-term financial goals are, this could include plans for retirement, purchasing a home, passing your legacy on or other personal aspirations. From here, we will gather information about your current financial situation - your income, expenses, savings, debts etc. Understanding your risk tolerance and investment preferences is important, this will help us tailor our recommendations to your comfort level with risk.

The services offered, along with the costs for financial planning and investment management, will be clearly explained. Asking questions throughout the meeting is encouraged to ensure you have all the information needed to decide if Henson Crisp is the right fit for you.

How often should I review my financial plan?

You should review your financial plan at least once a year to ensure it remains aligned with your goals and life circumstances. However, depending on life events, approaching milestones, changes to your goals and market and legislation changes you may want to review your financial plan more frequently.

How do you assess my risk tolerance?

Using a comprehensive approach we will assess your risk profile. From your initial consultation with us, we aim to understand your financial goals, investment experience and overall financial situation. We will ask you to fill out a questionnaire to help us assess your attitude to risk, this will give us insight into your investment objectives, evaluating your time horizon, e.g. short-term vs long-term.

Your attitude to risk may change over time for varying reasons such as changes to your financial circumstances or market volatility, therefore we will regularly review your attitude to risk and make changes to your portfolio accordingly.

Legal

Henson Crisp Limited

Telephone: 01733 355120

Email: enquiries@hensoncrisp.com

Henson Crisp Ltd is directly authorised and regulated by the Financial Conduct Authority, financial register number: 469175. Company is registered in England & Wales 06266686; (Registered office: Ground Floor, Bank House, The Lawns, Peterborough, Cambridgeshire, PE3 6AB).

Financial Advice for individuals and businesses

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The information contained within this site is subject to the UK regulatory regime and is therefore targeted primarily at consumers based in the UK.

The Financial Ombudsman Service (FOS) is an agency arbitrating on unresolved complaints between regulated firms and their clients. Full details can be found on its website at www.financial-ombudsman.org.uk.